1. Who We Are
EzySupplie (Shanghai) Co., Ltd. ("EzySupplie", "we", "us", or "our") is the data controller responsible for personal data collected through this website (ezysupplie.com) and any associated communications. We are incorporated in China with registered offices at 9/F, No. 22 East, Lane 376, West Yan'an Road, Jing'an District, Shanghai, China.
For privacy-related enquiries, please contact us at info@ezysupplie.com.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact and identification data: name, job title, company name, email address, telephone number.
- Enquiry and communication data: the content of messages, requests, or enquiries you send us via our contact form or email.
- Usage and technical data: IP address, browser type and version, pages visited, time spent on pages, referral source, and device information — collected automatically when you visit our website.
- Newsletter data: email address, if you subscribe to our newsletter.
We do not intentionally collect sensitive personal data (such as racial or ethnic origin, religious beliefs, political opinions, health data, biometric data, or criminal records). Please do not include such information in any communications with us.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- To respond to your enquiries — when you contact us via the contact form or email, we process your data to reply and manage our business relationship.
- To provide our services — when you engage EzySupplie as a client, we process the data necessary to fulfil and manage our service agreement.
- To send our newsletter — if you have subscribed, we process your email address to deliver relevant updates and industry insights. You can unsubscribe at any time.
- To improve our website — we use anonymised analytics data to understand how visitors use our website and to make it better.
- To comply with legal obligations — we may process data where required by applicable law or regulation.
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Legitimate interests — responding to business enquiries, improving our website, and marketing our services to business contacts, where those interests are not overridden by your rights.
- Performance of a contract — processing data necessary to deliver the services you have engaged us for.
- Consent — sending marketing communications or newsletter updates, where you have opted in. You may withdraw consent at any time.
- Legal obligation — retaining records as required by applicable law.
5. How We Share Your Data
We do not sell your personal data. We may share it only in the following circumstances:
- Service providers: third-party suppliers who assist us with website hosting, email delivery, analytics, and CRM systems. These parties process data strictly on our behalf and under our instructions.
- Group companies: affiliates and subsidiaries of EzySupplie where necessary to deliver services or for internal administration.
- Legal requirements: where disclosure is required by law, court order, or regulatory authority.
6. International Data Transfers
EzySupplie is based in China. If you are located in the European Economic Area (EEA) or another jurisdiction with data transfer restrictions, your personal data may be transferred to and processed in China or other countries. Where such transfers occur, we apply appropriate safeguards — including standard contractual clauses approved by the European Commission — to ensure your data remains protected to a standard equivalent to that required within the EEA.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes for which it was collected:
- Enquiry data: retained for up to 2 years after our last communication, unless a commercial relationship develops.
- Client data: retained for the duration of the engagement and for up to 7 years thereafter, as required for legal and financial record-keeping.
- Newsletter data: retained until you unsubscribe or request deletion.
- Website analytics data: retained in anonymised or aggregated form.
8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate or incomplete data.
- Right to erasure — to request deletion of your personal data in certain circumstances.
- Right to restriction — to request that we limit how we use your data.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent — where processing is based on consent, to withdraw it at any time without affecting prior processing.
To exercise any of these rights, contact us at info@ezysupplie.com. We will respond within 30 days. If you are located in the EU, you also have the right to lodge a complaint with your local data protection authority.
9. Cookies
Our website uses cookies and similar technologies to improve your browsing experience and to collect analytics data. For full details on the types of cookies we use, how we use them, and how to manage your preferences, please see our dedicated Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites, including our social media pages. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children
This website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:
EzySupplie (Shanghai) Co., Ltd.
9/F, No. 22 East, Lane 376, West Yan'an Road, Jing'an District, Shanghai, China
Email: info@ezysupplie.com
Tel: +86 199 4618 5798