Section A — Website Terms of Use
1. Acceptance of Terms
By accessing or using the ezysupplie.com website (the "Website"), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please discontinue use of the Website immediately. EzySupplie (Shanghai) Co., Ltd. ("EzySupplie", "we", "us", or "our") reserves the right to update these terms at any time. Continued use of the Website following any change constitutes acceptance of the revised terms.
2. About This Website
The Website is operated by EzySupplie (Shanghai) Co., Ltd., a company incorporated in China with registered offices at 9/F, No. 22 East, Lane 376, West Yan'an Road, Jing'an District, Shanghai, China. The Website provides information about EzySupplie's global procurement, manufacturing, and logistics services and is intended for business users.
3. Intellectual Property
All content on this Website — including but not limited to text, images, graphics, logos, icons, and data — is the property of EzySupplie or its content licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this Website without prior written consent from EzySupplie.
The EzySupplie name, logo, and associated marks are trademarks of EzySupplie (Shanghai) Co., Ltd. Nothing on this Website grants any licence to use these marks.
4. Permitted Use
You may use this Website for lawful purposes only. You agree not to use the Website to transmit any material that is unlawful, harmful, defamatory, or otherwise objectionable; to attempt to gain unauthorised access to any part of the Website or its related systems; or to engage in any conduct that could damage, disable, or impair the Website's functionality.
5. Disclaimer
The information on this Website is provided for general informational purposes only. While we endeavour to keep information accurate and up to date, EzySupplie makes no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, or suitability of the information on the Website. Any reliance you place on such information is strictly at your own risk.
6. Limitation of Liability
To the fullest extent permitted by applicable law, EzySupplie shall not be liable for any loss or damage of any nature arising in connection with your use of, or inability to use, this Website or its content — including indirect, consequential, or incidental losses.
7. Third-Party Links
This Website may contain links to third-party websites. These links are provided for your convenience only. EzySupplie has no control over the content of those websites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
8. Privacy
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review it to understand our practices.
Section B — Terms of Business
The following terms govern the commercial relationship between you (the "Client") and EzySupplie (Shanghai) Co., Ltd. ("EZS") when you engage our services. Submitting an enquiry or placing an order constitutes acceptance of these Terms of Business.
9. Conditions of Engagement
These terms define fees, expenses, billing procedures, and the basis of the relationship between Client and EZS. New or continuing instructions constitute acceptance of these Terms of Business. Any variation must be agreed in writing by both parties.
10. Payment Method
Payments are made via telegraphic transfer or electronic banking to EZS's designated corporate bank account upon invoice issuance. The Client is responsible for all transfer-related charges, including correspondent banking fees.
11. Payment Terms
Unless otherwise agreed in writing, payment terms are 30% in advance and 70% upon completion of shipment. The advance payment is non-refundable and is valid for services utilised within six months of cooperation confirmation.
If payment is overdue, EZS may issue written notice requiring full settlement within ten (10) days. Failure to pay within this period entitles EZS to terminate the agreement immediately.
Outstanding balances may accrue a late payment fee of 5% per month. EZS reserves the right to refer unpaid invoices to collection agencies or legal counsel, with all associated recovery costs payable by the Client.
12. Delays
EZS is not liable for delays caused by circumstances beyond its reasonable control, including Client actions or omissions, or inaccurate information provided by the Client. Where delay is substantial, EZS may review applicable fees and, if necessary, terminate the engagement.
13. Staff Non-Solicitation
Neither party shall hire, solicit, or attempt to solicit employees of the other party during the engagement or within six (6) months after its termination. Any breach of this clause shall entitle the non-breaching party to compensation of CNY 500,000.
14. Financial Obligations
EZS may terminate any agreement immediately without prior notice in the event of the Client's insolvency, bankruptcy, appointment of a receiver, assignment for the benefit of creditors, dissolution, or failure to meet financial obligations. In such circumstances, EZS may collect all fees and expenses due, suspend work in progress, and charge pro-rata for work already completed.
15. Termination
Either party may terminate the engagement by providing written notice via letter or email. Termination requires at least three months' notice prior to year-end, with all agreed fees payable up to the natural contract expiry. Charges incurred up to the termination date remain payable in full.
16. Communication
Email is the primary communication channel between the parties. EZS is not responsible for delays, non-delivery, or damage arising from electronic communications. Where advice is delivered electronically, written confirmation should be obtained before acting on it.
By communicating electronically, both parties acknowledge the inherent risks of digital transmission and release the other from claims arising from unauthorised access or interception, except where caused by wilful misconduct.
17. Confidentiality
Both parties agree to keep all proprietary and confidential information of the other party strictly confidential and to disclose it only to employees or affiliates with a legitimate need to know for the purpose of the engagement. EZS will not disclose Client confidential information without prior written consent, and will equally protect the confidential information of its other clients.
18. Client Intellectual Property
EZS does not acquire ownership over any information, designs, specifications, or intellectual property provided by the Client. The Client grants EZS a limited, non-exclusive licence to use such materials solely for the purpose of delivering the agreed services.
19. EzySupplie Intellectual Property
EZS retains all rights in its proprietary processes, methodologies, tools, concepts, and data developed before or independently of the engagement. Deliverables created for the Client are subject to full payment of all outstanding fees before ownership or licence rights are transferred.
20. Independent Contractor
EZS acts as an independent contractor. Nothing in these terms creates a partnership, joint venture, employment relationship, or authority for either party to bind the other in any way.
21. Documents and Records
Working documents, research notes, and internal memoranda produced during an engagement remain the property of EZS. Clients may request copies of such materials within 18 months of the engagement's end. After this period, EZS may deliver, archive, or destroy such materials at its discretion.
22. Marketing and Publicity
EZS may reference the general nature of completed engagements in its marketing and public relations materials, provided no confidential information is disclosed. EZS may mention the Client's name and the general context of the work unless the Client instructs otherwise in writing.
23. Relationships with Other Clients
EZS may provide services to other clients, including businesses operating in the same sector as the Client, provided that the Client's confidential information is not used for the benefit of any other party.
24. Liability Cap
Except as expressly provided, neither party's aggregate liability to the other shall exceed the total fees paid or payable under the relevant engagement. Neither party shall be liable for indirect, special, incidental, or consequential losses — including loss of revenue, profit, goodwill, or anticipated business — to the extent permitted by applicable law.
25. Governing Law and Jurisdiction
These terms and any disputes arising from them are governed by the laws of the People's Republic of China. The parties submit to the exclusive jurisdiction of the People's Court of Shanghai. The parties agree to attempt resolution through good-faith mediation before initiating formal proceedings; if mediation fails to resolve the dispute within 60 days, either party may proceed to litigation.
26. Entire Agreement and Severability
These terms constitute the entire agreement between the parties with respect to their subject matter and supersede all prior agreements, representations, or understandings. If any provision is found to be illegal, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.
27. Amendments
EZS may update these terms at any time by providing written notice via email or through this Website, indicating the effective date of the changes. Continued engagement following notification constitutes acceptance of the revised terms.